Last updated: August 20, 2026
Hicortex is provided by Aironic Ventures Ltd. (Business ID: 3527806-1), hereafter referred to as the "Service Provider", "we", or "us".
Contact: support@gamaze.com
By creating an account or using Hicortex ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
These Terms cover two offerings, and the sections that apply to you depend on which you use:
api.hicortex.gamaze.com and related consoles. Sections 2–7 below apply to Cloud.2.1 Free trial. Hicortex Cloud starts with a free 14-day trial. No payment card is required to start a trial. The trial includes the full feature set within fair-use resource limits (compute, storage, and language-model usage caps), which we may adjust at any time.
2.2 Dormant state. When a trial ends without a paid subscription, the account becomes dormant: the memories accumulated during the trial are retained in a read-only state — retrieval and search continue to work; automated capture, distillation, and other write operations are suspended. No payment is required to keep reading your dormant memories.
2.3 Deletion after inactivity. Dormant account data is deleted 90 days after the account's last activity. Accessing your account (signing in, reading your memories) resets this inactivity clock. We send warning emails before deletion — approximately 60 days and 83 days after activity ceases — to the email address on the account. It is your responsibility to keep your email address current and to act on these notices; after deletion, data cannot be recovered. We may retain a final backup archive for a limited period solely for error recovery, after which deletion is permanent.
2.4 Backups are your responsibility. You can request an export of your data at any time via support@gamaze.com; self-hosted setups can additionally back up their own database directly. We are not responsible for keeping your data if you have not exported it. Export regularly; exports remain yours wherever you store them.
3.1 Plans. Hicortex Cloud is offered as a monthly or annual subscription. Annual plans are priced as "pay for 9 months, get 12." All prices shown to consumers include applicable VAT. Payments are processed by Stripe; we do not see or store your card details.
3.2 Renewal. Subscriptions renew automatically at the end of each billing period until cancelled. Annual plans renew at the price you bought them at. Monthly plan prices may change with 30 days' notice by email; annual prices are locked to your purchase price for as long as your subscription remains active.
3.3 Cancellation. You may cancel at any time from your account or by contacting us. Cancellation stops future renewals; access continues to the end of the paid period. See our Refund Policy.
3.4 Changes to the Service. We may modify, add, or remove features, adjust resource limits, or discontinue the Service, at any time, with or without notice. Features and limits may differ between plans and may change over time, including during or after your trial. Changes to these Terms follow the notice process in Section 8.
You may not use the Service to: store or process unlawful content; infringe others' rights; attempt to breach, probe, or overload the Service or infrastructure; resell or provide the Service to third parties as your own service; or circumvent usage limits, access controls, or licensing restrictions. We may suspend or terminate accounts that violate these rules, with or without notice.
The Service, including its software, documentation, and websites, is protected by intellectual property law. You retain all rights to the content you store in the Service ("your memories"): we claim no ownership of it and use it only to provide the Service, as described in the Privacy Policy. You receive no rights in the Service except the limited right to use it under these Terms.
6.1 No warranty. The Service is provided "as is" and "as available", with all faults and without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be available, uninterrupted, error-free, secure, or that memories, recall, or automated processing will be accurate, complete, or fit for any purpose. Output generated by the Service — including distilled memories, lessons, and any automated text — is machine-generated and may be wrong; do not rely on it without verification.
6.2 No responsibility for data loss. You are solely responsible for backing up your data (see Section 2.4). We are not responsible for any loss of data, including loss caused by the dormancy deletion policy in Section 2.3, by errors, outages, migration, or deletion.
6.3 Limitation of liability. To the maximum extent permitted by applicable law, we shall have no liability for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, however caused and on any theory of liability. Our total aggregate liability arising out of or relating to the Service is limited to the minimum liability that cannot be excluded or limited under mandatory applicable law (including the Finnish Consumer Protection Act) — and, where even that floor does not apply, to the amount you paid us in the 12 months preceding the event giving rise to the claim.
6.4 AI processing is third-party responsibility. The Service uses third-party AI providers (language-model services) to process text. We select reputable providers and pass them only the processed text the Service requires — but we do not operate, control, or warrant those AI systems. Any output, behaviour, availability, or failure of an AI provider is that provider's responsibility, not ours. To the extent permitted by mandatory law, our liability relating to such third-party AI systems is limited as set out in Section 6.3. The same applies to all other third-party services in the chain (sign-in, payments, email delivery): each is responsible for its own service.
6.5 Assumption of risk. Automated extraction, summarization, and recall may produce incomplete, inaccurate, or misleading output. Your use of such output is at your own risk.
6.6 Statutory floor. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory applicable law; if any clause herein would be void, the remainder survives at the maximum enforceable scope.
6.7 Indemnity. You agree to indemnify and hold us harmless from claims arising from your use of the Service in violation of these Terms or of law.
You may delete your account at any time. We may suspend or terminate your account or these Terms at any time, with or without cause and with or without notice, including for violation of these Terms. Upon termination for any reason, account data is handled per Sections 2.3–2.4. Sections 5, 6, and 8–10 survive termination.
We may update these Terms at any time. We will notify account holders by email of material changes at least 7 days before they take effect. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of Finland, without regard to conflict-of-law rules, and the courts of Finland have exclusive jurisdiction. Nothing in this section prevents either party from bringing a matter before a competent authority under EU consumer-protection law.
Aironic Ventures Ltd., support@gamaze.com.